How many days in advance do you plan if you need to renew, change, or terminate a SaaS app?
Just before the renewal5%
A few days in advance39%
A few weeks in advance24%
A few months in advance29%
A few years or more in advance1%
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Director in Manufacturing2 years ago
In general a few months but if it were SalesForce or Other large footprint apps it would be yearsStrategic Banking IT advisor in Bankinga year ago
It really depends on 2 factors:- What is the footprint of the application?
- Do you need to replace it?
Terminating a contract without replacing the application or migrating the data elsewhere is quite straightforward. But it rarely happens. You either need the data back because you already have a replacement solution OR you need to find a replacement solution and it could take a while.
As Chris said, it could take years of planning in some cases.