After making the initial decision to try a technology, which of the following would make you feel most satisfied with the experience?

Enterprise & IT Service Management (ITSM)

Length of time to fully evaluate13%

Ability to save work during trial41%

Little effort to configure or set up trial22%

Little effort to demonstrate value to stakeholders16%

No payment or pre-commitment for trial6%

Little effort to understand trial terms

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3.2k views1 Comment

Director of Network Transformationa year ago

Ease of use always rated high for me.

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