Mental health benefits: Insights from HR professionals
Mental wellness is critical to people & culture strategies today. Are employees using provided benefits, and are benefits communications effective?
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Organizations’ mental health benefits contribute slightly more effectively to recruitment compared to retention
Most employees use provided mental health benefits
Overall, HR respondents believe their organization’s mental health benefits communication strategy is effective
Mental health benefits have positive impacts across both recruitment & retention
68% of respondents say their organization’s mental health benefits effectively contribute to recruitment while 54% say it effectively contributes to retention.
In your opinion, how effectively does your organization’s mental health benefits contribute to the following:
Note: May not add up to 100% due to rounding
n = 51
HR professionals say most employees use their mental health benefits
How do you feel about the following statement: “Most employees at my organization take advantage of our mental health benefits.”
Over half (59%) of HR professionals say they agree (39%) or strongly agree (20%) most employees at their organization take advantage of provided mental health benefits. Just 12% disagree.
n = 51
Note: May not add up to 100% due to rounding
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Question: In your opinion, how can organizations encourage more employees to take advantage of mental health benefits?
[Build] awareness through webinars, camps, doctor's talks, [etc.]
Be thoughtful about selecting [mental health benefit] options and [do] not cancel them after a year.
Most organizations’ mental health communication plans are successful
45% of respondents say their organization is somewhat effective at communicating about their mental health benefits. 8% say their organization does so ineffectively.
n = 51
Note: May not add up to 100% due to rounding
Question: What's missing from your organization's mental health benefits communication strategy?
Listen to what employees need and use the feedback to evolve.
Make information easily available and accessible.
In their own words...
Question: In your opinion, how can organizations encourage more employees to take advantage of mental health benefits?
By caring for [your] staff, building connections and celebrating success together; helping all employees to enjoy happier lives. This can be done by providing direct access to MH professionals via phone... or in person. Offer EAP, coaching, training, therapy, mindfulness programs and wellness apps. Use communication to reduce stigma and promote well being as part of the culture.
People don't know what they don't know, so they can't identify what supports would be best. There should be tools to help employees drill-down, or filter, [their] services and benefits.
There is a good variety in terms of benefits, but... employees don't believe that [they] can be beneficial. We need to [set] some goals on this issue.
Respondent Breakdown
