Modern Security Operations Center (SOC) Strategies
Modern security operations centers (SOCs) have the potential to protect organizations against an ever-evolving threat landscape through monitoring, detection and response capabilities, but organizational needs and limitations vary. How are leaders currently deploying and maturing modern SOCs?
One minute insights:
A hybrid approach is the most common SOC target operating model (SOCTOM)
Respondents are most commonly satisfied with their SOC’s infrastructure, policies and team skills
Over half assess their SOC’s operating model at least quarterly if not more often
The majority of organizations use penetration testing and red team exercises to evaluate SOC capabilities
Most leaders see opportunities for improvement in their SOC’s aggregation and correlation capabilities
Most organizations have SOCs that use a hybrid operating model and leaders are typically satisfied with their SOC infrastructure
The most common SOC operating model is a hybrid approach combining internal and external resources (63%) but just over a third have an internal SOC (34%).
Which of the following best describes your SOC target operating model (SOCTOM)?
The majority of leaders feel satisfied with their SOC’s infrastructure (83%), IT security policies (80%) and team skills (75%), but costs show room for improvement as just over half (55%) feel satisfied with this aspect.
How satisfied are you with the following aspects of your SOC?
n = 200
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Gaining true, 100% visibility into our environment has been the biggest goal for our SOC.
Resources and skills are the main challenge for us.
Many leaders asses their SOC models at least quarterly and change them in response to transformation initiatives or evolving threats
How often is your SOC model assessed?
Most organizations (48%) evaluate their SOC models on a quarterly cadence but a fifth (20%) do so more frequently.
n = 200
Has your SOCTOM changed in the past year?
Nearly three-quarters (73%) of leaders saw their SOCTOM change within the last year.
n = 200
Organizations typically changed their SOCTOM due to new or updated digital transformation initiatives (68%), developments in the threat landscape (54%) or changing third-party providers (51%).
Why did your SOCTOM change over the past year?
Skills availability 24%, Changing business conditions due to Coronavirus pandemic 23%, Change in security leadership or strategy 22%, Budget constraints 15%, Increased complexity of organizational needs 12%, Lack of business-specific focus in previous model 5%, New or updated regulatory/compliance requirements 4%, None of these 0%, Other 0%
n = 145
Our strategy has evolved with the launch of our own digital services — we now need a responsive, available SOC.
Our SOC has been augmented by a third party to keep up with skills and tools required.
It's a never ending update process.
SOC research and development processes need to be improved, as do aggregation/correlation capabilities
64% of respondents say their research and development processes are among those that require the most improvement. Many also see optimization opportunities in their incident response playbooks (45%), as well as log management (35%) and ticketing (32%) processes.
Which of your SOC processes are most in need of improvement?
Infrastructure playbooks 25%, Breach notification 18%, Threat intelligence handling 17%, Forensic handling 16%, SOAR playbooks 13%, Offense handling 9%, Post-incident reviews (PIRs) 8%, Threat hunting hypothesis creation 7%, None of these 1%, Other 0%
n = 200
What methods do you use to assess your SOC capabilities?
Leaders report their organizations evaluate SOC capabilities using penetration testing (66%) and red team exercises (63%). Half of respondents (50%) employ continuous threat assessments and breach/attack simulations.
None of these 2%, Other 1%
n = 200
Over half (57%) find their SOC’s aggregation/correlation capabilities lacking. Data mobility (46%) and reporting (39%) capabilities in the SOC are also common target areas for improvement.
Which of your SOC’s capabilities are most in need of improvement?
n = 200
Lateral movement tracking 28%, 24/7 SOC monitoring 17%, User risk detection 14%, Complex threat detection 12%, Incident response 10%, Threat intelligence data management 9%, Integrations 8%, Risk visualization 8%, Alert pipeline management 7%, None of these 0%, Other 0%
False positive[s] and alert fatigue continue to be a major challenge for our SOC.
Unfortunately, due to the economic crisis, we have to make do with what we have. The team is on continuous high alert and barely have time to breathe due to lack of funding and quiet resignation. It's a really tough period.
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Respondent Breakdown
