Engineering Team Communication & Collaboration

About this report

Data collection: Dec 18, 2022 - Apr 18, 2023

Respondents: 200 IT and software engineering leaders

Communication and collaboration help engineering teams work together effectively and efficiently. What strategies do tech leaders use to support effective communication and collaboration, and how successful are they in implementing them? Read on to find out.

One minute insights:

  • Person cht iconAlmost all believe that effective communication and collaboration are necessary for software engineering teams
  • Check rounded circle iconFaster project completion and better error detection are the most reported benefits of effective communication and collaboration in engineering
  • Substitution person iconTech leaders report that time zone differences and hesitancy to share differing viewpoints are significant obstacles to successful collaboration
  • Calendar iconWhile asynchronous tools are commonly used, recurring meetings are the top way leaders say they support communication and collaboration efforts on their engineering team
  • Tools settings config iconA majority of respondents say they are actively trying to improve communication and collaboration on their teams, with manager training, project retrospectives and new tooling being the top ways

Tech leaders believe that effective communication and collaboration are necessary in software engineering

Is effective communication necessary for a software engineering team?

Is effective communication necessary for a software engineering team?

All (100%) respondents believe that effective communication is necessary for a software engineering team.

Note: Sum may not add to 100% due to rounding

n = 200

Is effective collaboration necessary for a software engineering team?

Is effective collaboration necessary for a software engineering team?

Almost all (98%) believe effective collaboration is necessary for a software engineering team.

Note: Sum may not add to 100% due to rounding

n = 200

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Question: Do you have any final thoughts to share on communication and collaboration within engineering teams?

There is no way an engineering project is successful without proper communication and collaboration.

Director, healthcare industry, 1,000 - 5,000 employees

Good and timely communication is more important than delivery tools or platforms.

C-suite, real estate industry, 1,000 - 5,000 employees

Effective communication and collaboration reduce project time in engineering departments, but differing time zones can present a challenge

When asked about top communication and collaboration benefits, almost three-quarters (70%) of respondents say that effective practices reduce the time needed to successfully complete projects and deploy code.

What are the top benefits of effective communication and collaboration? Select up to three.

What are the top benefits of effective communication and collaboration? Select up to three.

Ensures each team member understands their personal responsibilities 20% | Improves employee retention 11% | Increases agility 10% | Streamlines decision-making 9% | Creates a positive work environment 8% | None of these 0% | Other 0%

n = 200

However, for 62% of respondents, differing time zones make it difficult to connect, which prevents effective communication and collaboration.

Tech leaders also identified discomfort sharing divergent opinions on an individual level (58%), lack of spontaneity due to remote work (48%) and communication skill gaps (48%) as top challenges.

What are the top challenges that prevent effective communication and collaboration? Select up to three.

Screenshot 2023-11-29 at 11.48.00

Team members don’t receive timely feedback on their work 13% | Current communication processes take too long to follow 10% | Current collaboration processes take too long to follow 10% | Insufficient/unsatisfactory collaboration tools 9% | Silos within the engineering department 8% | Company culture isn’t receptive to open communication 6% | Company culture isn’t receptive to collaboration 1% | Not sure 0% | Other 0%

n = 200

Question: Do you have any final thoughts to share on communication and collaboration within engineering teams?

One must put extra efforts to ensure collaboration especially with a number of folks working remote.

C-suite, healthcare industry, 10,000+ employees

It is very important to leverage on better collaboration tools to strengthen these areas in the organization.

Director, natural resource extraction industry, 5,000 - 10,000 employees

Tech leaders use meetings to support their communication and collaboration efforts, and most are trying to boost these in their organizations

When it comes to communication and collaboration strategies, many respondents use meetings to support their efforts. 69% use recurring one-on-ones where employees can communicate directly with managers, 66% utilize recurring team meetings to synchronize on work and 64% schedule project meetings where attendees can discuss status updates.

Which strategies do you currently use to support communication and collaboration efforts on your engineering team? Select all that apply.

Which strategies do you currently use to support communication and collaboration efforts on your engineering team? Select all that apply.

None of these 0% | Other 0%

n = 200

Are you currently trying to improve communication and collaboration on your team?

Screenshot 2023-11-29 at 11.52.23

87% of respondents are currently trying to boost communication and collaboration on their team.

Note: Sum may not add to 100% due to rounding

n = 200

Of those currently trying to improve communication and collaboration (n = 174), 60% are offering or planning to offer manager training initiatives to address the issue. 59% are scheduling or planning to schedule project retrospectives and 52% are introducing or planning to introduce tools to streamline communication and collaborative work.

What initiatives are you implementing or planning to implement to improve communication and collaboration on your engineering team? Select all that apply.

What initiatives are you implementing or planning to implement to improve communication and collaboration on your engineering team? Select all that apply.

n = 174

Encouraging managers to schedule regular, one-on-one meetings with their direct reports 35% | Automating project status updates in shared platforms 14% | Creating step-by-step documentation of internal workflows 12% | Establishing cultural initiatives at the executive level 10% | Hiring DevOps leaders to update team practices 5% | None of these 0% | Other 0%

Question shown only to respondents who answered “yes” to the question “Are you currently trying to improve communication and collaboration on your team?”

Question: Do you have any final thoughts to share on communication and collaboration within engineering teams?

Collaboration works best when all feel they have an equal voice.

C-suite, manufacturing industry, 1,000 - 5,000 employees

Encourage knowledge sharing: Encourage team members to share their knowledge and expertise with one another. This helps to build a more knowledgeable and skilled team, and fosters a culture of continuous learning.

Director, telecommunications industry, <1,000 employees
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Respondent Breakdown

Screenshot 2023-11-29 at 11.56.31

Note: Sum may not add to 100% due to rounding